Comments on: UHaul is the Worst http://blog.ejovi.net/2005/08/25/uhaul-is-the-worst/ Thu, 08 Jan 2009 21:41:11 +0000 http://wordpress.org/?v=2.6.5 By: amelia http://blog.ejovi.net/2005/08/25/uhaul-is-the-worst/#comment-272256 amelia Mon, 13 Oct 2008 16:13:57 +0000 http://www.ejovi.net/2005/08/25/uhaul-is-the-worst/#comment-272256 Here is another site to add to that list: www.uhaulsafetyalert.org I strongly urge you to visit that site if you or someone you know is thinking about renting with Uhaul. Uhaul's awful safety record has caused injury and even death to its customers. There is also a place on the site to share your own experience with Uhaul. It is our responsibility to get the word out so that others can make a truly informed decision about Uhaul. Here is another site to add to that list:

http://www.uhaulsafetyalert.org

I strongly urge you to visit that site if you or someone you know is thinking about renting with Uhaul. Uhaul’s awful safety record has caused injury and even death to its customers. There is also a place on the site to share your own experience with Uhaul. It is our responsibility to get the word out so that others can make a truly informed decision about Uhaul.

]]> By: Uhaul Safety http://blog.ejovi.net/2005/08/25/uhaul-is-the-worst/#comment-272182 Uhaul Safety Wed, 24 Sep 2008 18:28:40 +0000 http://www.ejovi.net/2005/08/25/uhaul-is-the-worst/#comment-272182 I know that many of these messages are from a while back, but for anyone who is reading this now, the experience described here is not unique to this individual. SO many customers have had awful experiences with Uhaul. Uhaul has rented out dangerous and poorly maintained vehicles and trailers, and people have even lost their lives due to Uhaul's poor safety practices. To learn more or to share your own Uhaul horror story, please visit www.uhaulsafetyalerty.org . I know that many of these messages are from a while back, but for anyone who is reading this now, the experience described here is not unique to this individual. SO many customers have had awful experiences with Uhaul. Uhaul has rented out dangerous and poorly maintained vehicles and trailers, and people have even lost their lives due to Uhaul’s poor safety practices. To learn more or to share your own Uhaul horror story, please visit http://www.uhaulsafetyalerty.org .

]]> By: Dan Sweeney http://blog.ejovi.net/2005/08/25/uhaul-is-the-worst/#comment-117514 Dan Sweeney Sat, 24 Nov 2007 06:28:19 +0000 http://www.ejovi.net/2005/08/25/uhaul-is-the-worst/#comment-117514 I paid rent for one month for a friend, U-haul then stole over $400.00 from my checking account over the next two months. They said the contract with my friend said they could use any means possible to collect a debt. I had no contract, the guy at u-haul got defensive the minute I started to talk with him. The bank gave us our money back, but U-haul would never respond, even after emailing the corporate office. They are thiefs. I paid rent for one month for a friend, U-haul then stole over $400.00 from my checking account over the next two months. They said the contract with my friend said they could use any means possible to collect a debt. I had no contract, the guy at u-haul got defensive the minute I started to talk with him. The bank gave us our money back, but U-haul would never respond, even after emailing the corporate office. They are thiefs.

]]> By: lynn http://blog.ejovi.net/2005/08/25/uhaul-is-the-worst/#comment-18884 lynn Sat, 02 Sep 2006 22:36:00 +0000 http://www.ejovi.net/2005/08/25/uhaul-is-the-worst/#comment-18884 I worked for an independant Uhaul dealer for 5 years. It was the most stressful job I have ever had. what Betsey said is the opinion of the entire company. They think that everyone is trying to get something for nothing. It was not uncommon to not have a truck for reservations in the summertime which is prime moving season in the midwest. Then I had to explain to the customer the policies that do not make sense to me, why should the customer understand? Nor is uncommon for Uhaul employees from the marketing company up to the corporate office to simply hang up on complaining customers. Their equipment is unsafe and poorly maintained. One customer was driving on the interstate when a bald front tire blew and he hit a tree in a median. Uhaul was trying to blame the accident on the customer. The dealer who sent the truck out failed to inspect the truck or he would have seen the bald tire. Their business practices are unethical and they slot in-town reservations which is illegal. They give the dealers the veribage to explain that they have an opening for 4 hours but never use the term time slot. Uhaul has gotten away with this because until the past decade they were the only game in town. I worked for an independant Uhaul dealer for 5 years. It was the most stressful job I have ever had. what Betsey said is the opinion of the entire company. They think that everyone is trying to get something for nothing. It was not uncommon to not have a truck for reservations in the summertime which is prime moving season in the midwest. Then I had to explain to the customer the policies that do not make sense to me, why should the customer understand? Nor is uncommon for Uhaul employees from the marketing company up to the corporate office to simply hang up on complaining customers. Their equipment is unsafe and poorly maintained. One customer was driving on the interstate when a bald front tire blew and he hit a tree in a median. Uhaul was trying to blame the accident on the customer. The dealer who sent the truck out failed to inspect the truck or he would have seen the bald tire. Their business practices are unethical and they slot in-town reservations which is illegal. They give the dealers the veribage to explain that they have an opening for 4 hours but never use the term time slot. Uhaul has gotten away with this because until the past decade they were the only game in town.

]]> By: Sven http://blog.ejovi.net/2005/08/25/uhaul-is-the-worst/#comment-11446 Sven Mon, 24 Jul 2006 06:37:45 +0000 http://www.ejovi.net/2005/08/25/uhaul-is-the-worst/#comment-11446 Speaking of bad companies... Les schwab. I have personally experienced (at least at one location) where they almost caused the death of my (at the time) girlfriend. Then they tried to blame it on her and tried to cover it up. They replaced the tires on a Saturday. Same day one punctured, so they replaced that, but claimed it could have nothing to do with them. The very next day a different tire (these were the new tires that they just put on) punctured while driving, car spun off the road into a gaurd rail and was totalled. Les schwab went as far as to say that "there was no possible way" they could have been in any way responsible. BUT!! They were insistant that if we found the remenants of the tire we should immediately hand it over to them, rather than to the police or a lawyer or anyone else. Anyway, I know it's not U-Haul, but it is the same situation. Afterwards I checked around and it turns out that it was not just a freak thing that happened to us. Many people who I knew had experienced or heard of similar incidents with Les Schwab. So, if you're keeping a list of places not to go, that one is at the top of my list. And I'll add U-haul as well. Speaking of bad companies… Les schwab. I have personally experienced (at least at one location) where they almost caused the death of my (at the time) girlfriend. Then they tried to blame it on her and tried to cover it up. They replaced the tires on a Saturday. Same day one punctured, so they replaced that, but claimed it could have nothing to do with them. The very next day a different tire (these were the new tires that they just put on) punctured while driving, car spun off the road into a gaurd rail and was totalled. Les schwab went as far as to say that “there was no possible way” they could have been in any way responsible. BUT!! They were insistant that if we found the remenants of the tire we should immediately hand it over to them, rather than to the police or a lawyer or anyone else. Anyway, I know it’s not U-Haul, but it is the same situation. Afterwards I checked around and it turns out that it was not just a freak thing that happened to us. Many people who I knew had experienced or heard of similar incidents with Les Schwab. So, if you’re keeping a list of places not to go, that one is at the top of my list. And I’ll add U-haul as well.

]]> By: ejovi nuwere http://blog.ejovi.net/2005/08/25/uhaul-is-the-worst/#comment-11387 ejovi nuwere Sun, 23 Jul 2006 21:26:14 +0000 http://www.ejovi.net/2005/08/25/uhaul-is-the-worst/#comment-11387 When their are 20+ websites dedicated to how bad U-Haul is, even one dedicated to how they almost DIED in a u-haul truck then it is much more than about trying to get "something for free" When their are 20+ websites dedicated to how bad U-Haul is, even one dedicated to how they almost DIED in a u-haul truck then it is much more than about trying to get “something for free”

]]> By: betsey http://blog.ejovi.net/2005/08/25/uhaul-is-the-worst/#comment-11372 betsey Sun, 23 Jul 2006 18:48:23 +0000 http://www.ejovi.net/2005/08/25/uhaul-is-the-worst/#comment-11372 I am very sorry to here about your bad experiences with u-haul, but you should not judge a company as a whole based on one incident. U-haul has been around for 60 years so they are apparently doing something right. I agree as far as some people's customer service that work for u-haul, but not everyone gives that i don't care attitude. U-haul is no different than any other major corp. After all your in business to make money.I have worked for u-haul for 6 years and i have seen alot of customer;s that want something for nothing and i am sure that some of there complaints are because they did not get something for free. I am very sorry to here about your bad experiences with u-haul, but you should not judge a company as a whole based on one incident. U-haul has been around for 60 years so they are apparently doing something right. I agree as far as some people’s customer service that work for u-haul, but not everyone gives that i don’t care attitude. U-haul is no different than any other major corp. After all your in business to make money.I have worked for u-haul for 6 years and i have seen alot of customer;s that want something for nothing and i am sure that some of there complaints are because they did not get something for free.

]]> By: kan http://blog.ejovi.net/2005/08/25/uhaul-is-the-worst/#comment-746 kan Fri, 27 Jan 2006 22:05:29 +0000 http://www.ejovi.net/2005/08/25/uhaul-is-the-worst/#comment-746 I wish, oh how I wish I had of thought of checking sites for Uhaul complaints. The worst part is they have NO customer service, not an inkly not a drop and they try to make you feel like you're wrong about requiring that. And they are so huge that they honestly don't care about losing $60 bucks here & there. Do your research. Don't get caught up in a panic to move and end up choosing a name just because it's recognizable. Sometimes it's the largest companies who have the worst service b/c they don't care about their clients just the all mighty dollar. I wish, oh how I wish I had of thought of checking sites for Uhaul complaints. The worst part is they have NO customer service, not an inkly not a drop and they try to make you feel like you’re wrong about requiring that. And they are so huge that they honestly don’t care about losing $60 bucks here & there.

Do your research. Don’t get caught up in a panic to move and end up choosing a name just because it’s recognizable. Sometimes it’s the largest companies who have the worst service b/c they don’t care about their clients just the all mighty dollar.

]]> By: ejovi nuwere http://blog.ejovi.net/2005/08/25/uhaul-is-the-worst/#comment-683 ejovi nuwere Sun, 15 Jan 2006 19:33:03 +0000 http://www.ejovi.net/2005/08/25/uhaul-is-the-worst/#comment-683 People don't just get over bad experiences with companies. Companies have to make sure every experience is a good one. "Oops, sorry about your bad experience, get over it!" is exactly why so many people dislike u-haul. People don’t just get over bad experiences with companies. Companies have to make sure every experience is a good one. “Oops, sorry about your bad experience, get over it!” is exactly why so many people dislike u-haul.

]]> By: Tammy http://blog.ejovi.net/2005/08/25/uhaul-is-the-worst/#comment-682 Tammy Sat, 14 Jan 2006 18:39:39 +0000 http://www.ejovi.net/2005/08/25/uhaul-is-the-worst/#comment-682 Hello, I am sorry to hear Your bad experince with U-Haul. I am a dealer for U-Haul and I go out of my way for my customers. I always call them when I have a reservation and I come in on my days off to rent what ever they need. If I don't have what they need I find it for them. I also make sure my equipment is clean and in good working order. Customer service can be bad in any industry - Look at Walmart or Lowes. Not every U-Haul dealer is a bad one. I've received many compliments. So if You ever need a U-Haul come to Linden, NC. Or just get over it! - Tammy Hello,
I am sorry to hear Your bad experince with U-Haul. I am a dealer for U-Haul and I go out of my way for my customers. I always call them when I have a reservation and I come in on my days off to rent what ever they need. If I don’t have what they need I find it for them. I also make sure my equipment is clean and in good working order. Customer service can be bad in any industry - Look at Walmart or Lowes. Not every U-Haul dealer is a bad one. I’ve received many compliments. So if You ever need a U-Haul come to Linden, NC. Or just get over it! - Tammy

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